Employment with the Division of Emergency Communications

Prospective Employee,

Are you ready to make a real difference? At the Sussex County Delaware Division of Emergency Communications, you’ll have the opportunity to be part of a dedicated team that stands at the heart of public safety in our community. Every day, our professionals answer 911 calls and dispatch essential fire, police, and medical help—ensuring that every emergency gets a swift, skilled response. 

As a Tri-ACE Accredited Agency, we uphold the highest standards in emergency dispatching, using state-of-the-art technology and protocols to provide outstanding service. Our team members are the calm, reassuring voices on the line, guiding those in need and supporting first responders when it matters most. 

Whether you’re interested in starting as a Call-Taker, advancing to a Dispatcher or Supervisor, or making an impact as a specialized Trainer or Technician, there’s a path for you here. We offer a variety of rewarding positions and clear opportunities for growth within our structured team. 

If you’re driven by a sense of purpose and ready to serve Sussex County with professionalism, care, and expertise, we invite you to explore your future with us. Discover the career opportunities waiting for you at the Division of Emergency Communications—where every shift, every call, and every team member truly matters. 

Benefits That Support a Career

A career with Sussex County Emergency Communications is more than a paycheck. Our compensation and benefits are designed to provide employees with stability today while helping them build a long-term career and prepare for the future. From competitive pay and comprehensive healthcare to paid leave, education benefits, and a defined-benefit pension, Sussex County provides a benefits package that supports our employees and their families throughout their careers and into retirement.

Paid Time Off

The benefits package provides substantial paid leave throughout the year. Employees accrue:

  • 15 hours of sick leave per month
  • 15 hours of vacation leave per month
  • 15 hours of holiday leave per month
    • Holiday bank payout opportunities yearly

That equals 45 hours of leave accrued each month across the three leave categories, before considering the additional holiday bank payout benefit.

Education & Additional Benefits

Sussex County also invests directly in employees who want to continue developing professionally.

Employees are eligible for tuition reimbursement of 75% of the cost of a course, up to $1,500 per fiscal year. The County also provides education bonuses, reimbursement for critical-care certifications, and paid training.

All uniforms are supplied, including Class A uniforms, and training is paid. Employees also have opportunities to participate in specialty teams and committees, providing additional avenues for involvement and professional growth.

Health & Insurance Benefits

Sussex County provides comprehensive medical, dental, and vision coverage for full-time employees and their families, with employee premiums paid on a biweekly basis. For FY2027, employees may choose between Silver and Gold medical plans, allowing them to select the level of coverage that best fits their needs.

Dental

Effective January 1, 2026

  • Employee Only: $3.23 per paycheck
  • Employee + 1: $6.92 per paycheck
  • Employee + 2 or More: $13.85 per paycheck
Vision

Effective January 1, 2026

  • Employee Only: $1.85 per paycheck
  • Employee + 1: $3.69 per paycheck
  • Employee + 2 or More: $7.39 per paycheck

Equal Employment Opportunity

In accordance with Title VII of the Civil Rights Act of 1964, it is the policy of the Sussex County Department of Public Safety to prohibit discrimination on the basis of race, color, national origin, sex, or political or religious affiliations. We are committed to providing equal employment opportunities and fostering a workplace that values diversity, inclusion, and respect for all employees.