Department of Public Safety

A Message from the Director

Thank you for visiting the Sussex County Department of Public Safety website.  Whether you are a resident, visitor, community partner, or someone seeking information about our services, we are pleased you are here.

Our commitment is to deliver exceptional public safety services that protect lives, preserve property, and enhance the well-being of our community.  Every day, our dedicated staff work behind the scenes and on the front lines providing essential public safety services with integrity, compassion, and professionalism.

The Department of Public Safety is comprised of three integrated divisions working together to serve our community:

  • Emergency Communications serves as the county’s public safety communications center, answering 911 calls, dispatching fire and EMS resources, and providing the critical link between those requesting help and the first responders who answer the call.
  • Emergency Medical Services (EMS) delivers advanced life support and pre-hospital emergency medical care through highly trained paramedics equipped with state-of-the-art medical equipment.
  • Emergency Management prepares for, coordinates, and supports the county’s response to natural and human-caused disasters while helping our communities become more resilient through planning, training, public education, and recovery efforts.

Public safety is a shared responsibility, and our success depends on strong partnerships with our residents, visitors, volunteer emergency services, municipal agencies, healthcare organizations, schools, businesses, and our local, state, and federal partners. Together, we strive to build a safer, stronger, and more resilient Sussex County.

As you explore our website, I hope you gain a better understanding of the services we provide and the extraordinary professionals who make them possible. Their commitment to excellence, teamwork, and service is evident every day.

It is my privilege to lead this outstanding team as we work every day to serve the people of Sussex County.

Robert “Robbie” Murray Jr.
Director of Public Safety

Robert W. Murray Jr.

Director of Public Safety

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Public Safety

Robert W. Murray Jr.

Vision

To be a trusted, unified public safety organization that leads through collaboration, innovation, and service—building a safer, more prepared, and resilient Sussex County.

Mission

Through collaboration and unwavering professionalism, our mission is to protect life and property of all who live, work, or visit Sussex County.

Values

These values define how we serve. By demonstrating Professionalism, Service, Collaboration, Preparedness, and Innovation in our actions and decisions, we earn and protect what matters most—Public Trust.

Professionalism

We conduct ourselves with integrity, accountability, competence, and respect. We take responsibility for our actions, maintain high standards, and represent the Department and the community we serve with professionalism in every interaction.

Service

We put the needs of our community at the center of what we do. We are committed to providing responsive, compassionate, and dependable service to those who rely on us, especially during their most difficult moments.

Collaboration

We work together toward a common mission. We value the expertise and contributions of each division, employee, and partner and recognize that communication, cooperation, and shared responsibility make us stronger and more effective.

Preparedness

We prepare today so we are ready when our community needs us. Through planning, training, situational awareness, and continuous readiness, we anticipate challenges and maintain the people, systems, and capabilities necessary to respond effectively.

Innovation

We continually seek better ways to serve. We embrace thoughtful change, technology, evidence, employee ideas, and lessons learned to improve our services, systems, and outcomes.

Public Trust

We earn and protect the confidence placed in us. Through transparency, integrity, accountability, and consistent performance, we strive to be worthy of the trust of our community, our partners, and one another.

The Public Safety Leadership Team

Richard C. Short

Deputy Director of Public Safety

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Emergency Communications

Richard C. Short

John T. Wright III

Deputy Director of Public Safety

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Emergency Medical Services

John T. Wright III

Timothy R. Cooper

Deputy Director of Public Safety

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Emergency Management

Timothy R. Cooper

Matthew J. Troutman

Senior Manager of Public Safety

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Public Safety

Matthew J. Troutman

Supporting Operations

Our Office & IT Leaders provide the administrative, logistical, financial, and technology support that keeps Sussex County Public Safety operating efficiently. Working closely with Division leadership and field personnel, they manage the critical behind-the-scenes systems, resources, and services that support daily operations and our workforce.

Office, Logistics, & IT Leaders

Lynn Kleb

Administrative Manager

Lynn Kleb

Bryan Murray

Logistics Coordinator

Bryan Murray

Jason Booros

Technology Engineer

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Information Technology

Jason Booros

Public Safety Complex - Georgetown, Delaware